"In our cases, we need fast answers to complex documents in discovery: medical files, police reports, insurance claims, financial disclosures. The faster we can understand what these documents contain, the quicker I can help my clients get justice," says Eric Fong, a renowned trial lawyer with a track record of winning big cases, including a historic $91,000,000 verdict for a man badly injured during a robbery. Fong, who has tried over 100 cases to a jury, recently faced a challenging legal dispute in Alaska involving the Department of Corrections and a plaintiff with severe medical conditions.

The Alaska case revolved around the treatment and care of the plaintiff while in the custody of the Department of Corrections. The plaintiff suffered from a severe medical condition, including an anoxic brain injury, which required constant care and monitoring. The case delved into complex issues surrounding inmate safety, suicide prevention, and administrative segregation policies within correctional facilities.

Fong, known for using innovative approaches to protect citizen’s legal rights, was intrigued by AI but also cautious. “There is a lot of trepidation and concern among attorneys about leveraging AI in the legal industry,” says Fong. “If it hallucinates, if it makes up critical information that could be devastating to a case.”

Fong turned to EyeLevel.ai to help navigate the vast amount of data involved in the case.

EyeLevel.ai provided Fong with a tailored solution that could ingest and understand the wide range of document types encountered in the Alaska case, including medical files, incident reports, and policy documents. By converting this human content into data that language models like ChatGPT could comprehend, EyeLevel.ai significantly reduced the risk of hallucinations and inaccuracies.

"EyeLevel's technology has been a game-changer for my practice. I can now get fast answers to complex questions about my case files, which helps me deliver better results for my clients," Fong states. The AI was trained specifically on the Alaska case files, enabling Fong to ask deep, complex questions and receive fast, accurate answers about the plaintiff's medical condition, the Department of Corrections' policies, and the potential negligence involved.

With EyeLevel.ai, Fong was able to streamline his document analysis process, saving countless hours that would have been spent on manual searches. The AI's ability to understand the context and content of the documents allowed Fong to quickly identify key information and develop effective strategies for his client.

“It was honestly suprised,” says Fong.  “On my very first case, the bot was able to identify elements of the case that would have taken me days to discover. Instead it took seconds.”

But the attorney is quick to explain, any AI, even EyeLevel’s, is not a replacement for good lawyering.  Facts still need to be checked. Arguments need to be edited. “AI can get you there faster,” says Fong. “It’s a force multiplier.”

Fong, recognized as an innovator in trial work and is the only Washington lawyer to be honored by both the plaintiffs trial bar/WSAJ and the defense trial bar/WDTLA as Trial Lawyer of the Year. You can visit his firm here.

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